SECURITY

Security, taken seriously from day one

We're building this with client data protection as a first principle, not an afterthought.

Practice isolation

Every practice's data, clients, notes, invoices, files, is kept separate and isolated from every other practice on Manage Softly. Your team sees your practice. Nothing more.

Access controls you set

You control exactly who on your team can see what. Clinical notes, invoicing, and messaging permissions are set individually for each team member you invite. Administrative staff don't automatically see clinical charts unless you grant that access.

Session recordings, deleted on a strict clock

If you choose to record a telehealth session, it is automatically and permanently deleted 15 days later at your practice's local noon. There is no manual override to keep a recording longer.

Before any telehealth session begins, a consent step runs for both participants, a small but deliberate part of how sessions are conducted.

Compliance, honestly stated

We are building Manage Softly with data protection best practices in mind from day one. We will not claim a formal certification we don't hold, and we'll update this page plainly the moment our compliance status changes.

Questions about security?

Contact support

A calmer way to run your practice

See homework between visits. Keep calendar, notes, video, and invoices in one place.